Effective Date: 13 September 2024
Epic Stock Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use epicstockmedia.com, vault.epicstockmedia.com, (collectively, “the Services”). By using our websites and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
1.1. Information You Provide
- Account Information: When you create an account, we collect your name, email address, password, and other contact information.
- Payment Information: When you purchase a subscription or product, we collect billing information, such as credit card details or payment method information. Payment information is processed securely through third-party payment processors.
- Customer Support: When you contact our support team, we may collect details about your request and any related communications.
1.2. Automatically Collected Information
- Device and Usage Information: We collect information about the device you use to access the Services, including IP address, browser type, operating system, and usage data (such as access times and pages viewed).
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our sites, including pages visited, clicks, and other usage metrics. You can manage cookie settings through your browser. For more information, please review our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve epicstockmedia.com, vault.epicstockmedia.com, and the Cloud Vault platform.
- Process transactions and send you billing information.
- Communicate with you, including sending promotional emails and updates about new features and offers (you can opt out at any time).
- Respond to customer support requests and inquiries.
- Monitor and analyze usage to improve user experience and optimize our services.
- Comply with legal obligations and prevent fraud.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, contractors, or service providers who help us provide our services, such as payment processors or cloud hosting providers.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
- Business Transfers: If Epic Stock Media undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
4. Data Security
We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no online service is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your account or any personal information we hold about you, subject to legal and contractual obligations.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on epicstockmedia.com, vault.epicstockmedia.com, and the Cloud Vault platform. Cookies help us remember your preferences and track usage patterns. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities of the websites. For further details, see our Cookie Policy.
7. Additional Policies
- For more details on how we license and protect your rights to our content, please review our Licensing Agreement.
- For details on refunds and exchanges, please see our Return Policy.
8. International Data Transfers
If you are located outside of the United States and choose to provide information to us, your information may be transferred to and processed in the U.S. By using the Services, you consent to this transfer.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Epic Stock Media
Nashville, TN USA
[email protected]
